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FREQUENTLY ASKED QUESTIONS

MSL Window films protect your home or office against theft. MSL Window films secure and protect your family. MSL Window films protect your home or office against harsh solar heat and UV rays. MSL Window films protect your home or office against hail and storms.

What is the warranty for MSL's window films?

3M Prestige films are backed by a limited-lifetime residential warranty and a 15 year commercial warranty should your film need replacing.  3M has been a leader in developing and innovating window films since 1966.  Midwest Security Laminations is also a certified Prestige 3M dealer of which there are very few in the midwest.

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Do the window films qualify me for a tax credit?

The "Emergency Economic Stabilization Act of 2008", extended tax credits for energy efficient home improvements. Please check with your accountant to see if this tax credit can be specifically applied to you. Generally, homeowners can receive a 30 percent credit on the costs of qualified window film products, up to a maximum of $1500.

You will need a copy of the dealer invoice for the window film product, separated by cost for film and installation. Installation costs are not eligible for the tax credit. You will also need a copy of the manufacturer's certification statement, which determines which products qualify based upon where you reside. Make sure to keep a copy of both of these documents for your records.

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What are the benefits of Solar Control Window Films?

  • Protection for your home and auto from "smash and grab" thefts
  • 99.9% UV protection for your home and office furnishings, flooring, and artwork from UV fading
  • Reduce the effects of solar heat for energy cost savings
  • Protect your windows and home from damaging weather elements
  • Provide privacy for your home, office, or auto
  • Decorative films for visual aesthetics that is more affordable than etched glass

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How does the film stick or adhere to the glass?

Window film manufacturers have developed and utilized a variety of patented adhesive formulas to apply their films to the glass surfaces. These formulas are know as mounting adhesives.

Films, utilizing all types of adhesives are installed in similar fashion. Most films are installed by using soapy water sprayed on both the glass surface and the film adhesive surface after the protective liner has been removed. The film is then positioned on the glass, cut to size, and squeegeed to remove excess water.

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How is window film installed?

The basic procedures for installing window film will vary for different types of window film and from installer to installer. It is the responsibility of each installer to determine the best method for installation depending on the type of film being installed. Whatever method is used, the end result should be a clean, optically clear installation.

The installation begins by clearing access to the windows. Any furniture or window treatments should be moved to the side or out of the way to provide easy access to the windows. Care should be taken since window treatments are very expensive.

Your window tinting installer should cover any flooring or carpeting in from of the windows. Drop cloths should be used to protect the flooring from the water solution used during the installation process.

The next step is to properly clean the glass and frame. Your installer should pay special attention to remove any foreign particles from the glass and from around the edges of the window, such as paint, varnish, caulks, etc. The window is then squeegeed to dry.

The window film is now ready for the actual installation. A release is pulled from the top of the film to expose the adhesive on the film. While the film is being peeled, soapy water is sprayed on the film and window. This helps to reduce the static electricity generated by the liner removal and allows for proper positioning of the film on the window. The film is squeegeed and trimmed to fit the window. A final check for excess water both under the film and around the framing is done.

Finally, any drop cloths are picked up and removed. Any window treatments that may have been moved are replaced along with any furniture moved back into place.

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Does the film get installed on the inside or outside of the window?

The film installation almost exclusively goes on the inside of the window, with very few exceptions.

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Can I install the window film myself?

No, all installations must be performed by 3M trained and certified dealers for the warranty to be valid.

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How long does it take window film to dry?

One aspect to consider when talking about the drying time of window film is the time of year. Cold and non-sunny weather conditions can lengthen the dry-out time. Warm weather and direct sun light exposure will shorten the dry-out time. If slow drying occurs, do not be alarmed. The trapped moisture will dry-out completely.

Some safety and security window films will always have a longer dry- out period due to their increased thickness. Thicker films and a less than perfect drying climate will lengthen the dry-out period. Dry-out times can vary from a few days to as long as several months.

Window film creates an efficient vapor barrier between the glass and the film. During the installation process, your window tinting installer will remove as much of the mounting solution as possible by using a squeegee, although a small amount will remain. Trapped installation moisture can cause small water puddles and/or a slightly cloudy look. This is normal and should be expected. Do not attempt to pierce a water puddle during the dry-out period. This water and cloudy look will eventually dissipate. Attempting to pierce a water puddle in an effort to drain moisture will damage your film. This damage would not be covered by warranty.

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Is window film scratch proof?

The manufacturers of window films utilize numerous types of scratch resistant coatings during the manufacturing process. This scratch resistant coating is applied to the exterior surface of the window film to protect the film from normal wear and tear and abuse by humans by the natural environment.

While most quality films are scratch resistant, no window film is entirely "scratch proof". With a small amount of care and precaution, window film can provide you with years of service and protection.

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How long will window film last?

The life of your window film will vary due to a variety of factors including:

• The type of window film installed
• The type of glass
• The construction of your windows

All quality window films for both residential and commercial uses are warranted by 3M. At the time of the printing of this booklet, most residential window films are warranted for at least ten years.

Due to the wide variety of window films now available, consult with your window tinting professional about the specific warranty of the film you select.

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How do I clean my windows after film is installed?

Most window films have a scratch resistant coating on the outside surface of the film. This scratch resistant coating is used to protect the film from normal wear and tear. However, care and caution must still be used in cleaning the surface of the glass on which film has been applied to reduce possible damage:

• Use any normal household glass cleaning solutions or plain soapy water.
• Do not use any solution that contains abrasive material, such as baking soda. Comet, Softscrub, etc. Also, do not use anything sharp such as razor blades or scrubbing pads.
• Use soft clean lint-free towels or synthetic sponges to apply cleaning solutions.
• Use a soft cloth or soft rubber squeegee for drying the glass. Care must be taken when using a squeegee for drying the glass. Care must be taken when using a squeegee, as to not gouge the film any sharp metal edges.

While most window film companies use scratch-resistant films, you should ask to make sure. If a company has an extra charge for a scratch-resistant film, you may wish to contact a few more companies for quotes. With today's technology, scratch-resistant films are considered standard.

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